Your Account 
You are responsible for maintaining the confidentiality of the password you have chosen.

International
Please be aware prices appearing on this Website may be subject to taxes and duties (where applicable) at the current rate for International Orders

Placing an Order 
Persons younger than 16 years of age are not allowed to order via this website.

All Orders are subject to acceptance by Us and are subject to availability. After you have placed an order, You will receive an email from us stating that we have received your order. Please be aware that this does not mean that your order has been accepted. Your order is only a request to buy a product. All orders are subject to acceptance by us and we will confirm such acceptance by sending you an email that confirms that the Product has been despatched (the “Despatch Notice”).

We are entitled to cancel your order and refund your payment, should we believe that there is an Error.

Payment Methods 
We accept the following form of payment

• Mastercard and Visa credit cards 
• Maestro, Visa, Solo, Electron and Mastercard debit cards
• American Express cards
• PayPal
• Klarna Pay Later in 3 (UK billing address only)

You confirm that the card or PayPal account being used is Yours.

With Klarna, we offer the following payment options.

Klarna Pay in 3 
When You choose Klarna Pay in 3 as your payment method, you will split the cost of your purchase in three identical instalments. We despatch Your order and the following two payments will be taken on the second and third month from the date of your purchase. Please note that Klarna Pay in 3 is only available if your billing address is in the United Kingdom.

General Indemnity 
You agree to indemnify us fully from and against all claims, liability, damages, losses, costs and expenses (including legal fees) arising out of any breach of these conditions by you or any other liability arising out of your use of this website or out of the use of this Website by any person using your account number and/or password.

Our Liability 
We warrant to You that any Product purchased from Us through the Website is of satisfactory quality and fit for the purpose for which Products of the kind are commonly supplied and in conformity with the Contract.

Our liability for losses You suffer as a result of Us breaching this Contract is strictly limited to the purchase price of the Product You purchased.

To the fullest extent possible and except for the warranty set out above, We disclaim any and all warranties of any kind (whether expressed or implied) in relation to the Products.

We will not be liable to You in Contract, tort, or otherwise for any loss of profits, loss of business, loss of anticipated savings, loss of opportunity, loss of data or any other indirect or economic losses whatsoever suffered or incurred by You arising out of the subject of these Conditions.

Nothing herein shall affect Your statutory rights and You may obtain further information about Your statutory rights by contacting Your local authority Trading Standards Department or Citizens Advice Bureau.

Nothing in these Conditions shall limit Our liability for death or personal injury resulting from Our negligence or that of Our servants, agents or employees, for fraud or fraudulent misrepresentation or for any matter for which it would be illegal for Us to exclude, or attempt to exclude Our liability.

Entire Agreement 
Each Contract shall be governed by these Conditions which contain the entire agreement between You and Us in respect of its subject matter and supersedes any previous agreements relating to such matter.

Governing Law 
These Conditions shall be governed by and construed in accordance with English law and You hereby submit to the exclusive jurisdiction of the English courts.

Third Parties 
The Contracts (Rights of Third Parties) Act 1999 shall not apply.

Secure online shopping

Secure Certificate 
We believe buying on-line at shadeofme.com is as secure as shopping in Our stores. This is because:

All payment transactions are carried out over an SSL 128-Bit Encrypted secure connection. We do this using industry standard technology.

The padlock symbol, at the bottom of your browser window confirms this level of encryption. If You click on this, You will see Our VeriSign secure certificate, meaning that Your data is visible only to Us.

Privacy Policy 
We are a registered data controller with the Information Commissioner’s Office.

DATA Collection 
When You visit this Website We may collect, and Our third party providers of advertisements and content may collect, information about where You are on the Internet (e.g. the URL You came from, IP address, domain name types like .co.uk and .com), Your browser type, the country and telephone area code where Your computer is located, the pages of this Website that were viewed during Your visit, the advertisements You clicked on, and any search terms that You entered on Our Website (“User Information”). We and they, may collect this User Information even if You do not register on this Website When You register or shop on this Website, We will (where applicable) ask You to input and We will collect Your Personal Information.

We will treat all Your Personal Information (which includes any User Information from which We can identify You) as confidential (although We reserve the right to disclose this Personal Information in the circumstances set out below). We will keep it on a secure server and We will fully comply with all applicable EU and UK General Data Protection and consumer legislation.

Use 
We confirm that Your Personal Information is held in accordance with the registration We have with the Information Commissioner’s Office. We only Use Your Personal Information for the following purposes:

1. Processing Your Orders;
2. For statistical purposes to improve this Website and its services to You;
3. To administer this Website;
4. Other use by us to which you agree when asked on this Website.

Cookies 
Cookies are small pieces of information that are stored by Your browser on Your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable Us to provide features such as personalisation and to store Products in Your Shopping Basket between visits. Most web browsers automatically accept cookies, but You can Usually change Your browser to prevent that. Even without a cookie, You can still use most of the features on the Website, including placing Products in Your shopping basket and purchasing them.

Satisfaction guarantee

 Delivery Locations 

Our carriers are unable to deliver to PO Boxes, airports, hospitals and prisons. We will also at Our discretion exclude delivery to any addresses which are considered to be insecure.

We are not liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

Delivery Services

International Delivery Services 
Additional taxes, fees or levies may apply according to local legislation. Recipients of deliveries made outside the UK may have to pay import duty or formal customs entry fees. Any customs or import duties are charged once the Products reach the destination country and these charges are Your responsibility and must be paid by the recipient. We have no control over these charges and cannot tell You what the cost would be as customs policies and import duties vary from country to country.

Cancellation

• If You purchased Your item(s) through Our website and wish to cancel it You must return the cancelled order to Us. You have 28 days from the day You received the Order for the Item(s) it to be returned to us. You can return the Item(s) to Us by one of the methods specified in the returns section of Our website
• The Item(s) within Your order being cancelled must be unused and in their original packaging.
• In the unlikely event that Item(s) are returned to Us in an unsuitable condition, We may have to send the Item(s) back to You. In this case We will not refund you.
• Should You request a refund outside of these times then We may reject Your refund request.
• For UK orders We will refund You within 14 days of You sending Your returned Item(s).
• For International orders We will refund You within 7 days of Us receiving Your returns item(s)

Returning Products

Products should be returned to;

Shade Of Me
15 Kings Crescent, Aylesford, Kent. ME20 7FH

Intellectual Property 
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content appearing on this Website shall remain at all times vested in us or Our licensors.

Events Outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under this Contract that is caused by events outside Our reasonable control (“Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond Our reasonable control and includes, in particular (without limitation) the following:-

1. Strikes, lock-outs or other industrial action;
2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
4. Impossibility of the Use of railways, shipping, aircraft, motor transport or other means of public or private transport;
5. Impossibility of the Use of public or private telecommunications networks;
6. The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under the Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance during that period. We will Use Our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which Our obligations under the Contract may be performed despite the Force Majeure Event.